BLACK FRIDAY SALE: BUY 1 GET 1 25% OFF: Footwear, corsets, leggings
Pay over three months now available: PUT IT ON LAY BUY at checkout

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      Gothikco has a country based 35-50 day Refund Policy (from the date of shipment). We will refund or exchange/replace eligible items within the following time frame:

      • Orders originating from the US have a 35 day window (from date of shipment) 

      • Orders originating from Canada, Australia, Denmark, Norway, Russia and the Ukraine have 40 day window (from date of shipment) 

      • Orders originating from the UK, Mexico, Turkey, Italy, Japan, Germany and Belgium have a 45 day window (from date of shipment) 


      To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

      You may receive a refund or replacement for the following:

      • The wrong item was received in terms of color, size, or model (evidence is needed).

      • The item arrived in extremely poor quality (evidence is needed).

      • The order went missing. Because some packages are delayed or held in customs, and therefore beyond our control, we require the package to be MIA for 90 days from shipping date before we will issue a refund for a missing package. 


      We will not accept returns in the following conditions:

      • Items outside the above stated time-frame.

      • Washed, worn, used or misused items.

      • Items under the following categories: Sale, Gift Card, Lingerie, and Earrings are non-refundable.


      To request a return, please reach out to us at support@gothikco.shop outlining the issue. Please be sure to attach any photos that may show damage. We'll respond as soon as possible to make arrangements for refund or replacement. If replaced, please allow 2-5 weeks for delivery of the replacement.

      Once a refund is approved, please allow 2-10 business days for the banks to process it.